This information notice explains how we process your personal data when you engage with our marketing activities, including subscribing to our newsletters, registering on our pages, downloading materials, or receiving promotional emails. 

Data Controller 

Piano Software Inc. Philadelphia, US and affiliated companies belonging to Piano group (collectively, “Piano”, “we”, “us”, “our”, or “we”) 

privacy@piano.io 

Mail: Attn: Piano Software Group DPO 
Štefánikova 14 
Bratislava, 811 05 
Slovakia (EU) 

 Purposes and Legal Basis of Processing 

Your personal data is processed for the following purposes of sending marketing emails, newsletters, updates, and promotional offers. We may process your personal data for managing registrations to our pages, downloadable content, or various events. 

Another purposes of processing include measuring engagement and improving the effectiveness of our marketing together with maintaining records of consent and communication preferences. 

We do perform web analytics. 

The processing is carried out on the following legal bases: 

• Your consent (Art. 6(1)(a) GDPR) for email marketing and newsletters 

• Legitimate interests (Art. 6(1)(f) GDPR) in promoting our services to existing customers or business contacts, where applicable 

You may withdraw your consent or object to marketing at any time. 

What Personal Data We Process 

Piano may process the following categories of data: 

1. Contact details (e.g., name, email address, phone number) 

2. Professional information (e.g., job title, company) 

3. Interaction and engagement data (e.g., email opens/clicks, website activity related to our marketing pages) 

4. Registration data (e.g., event sign-ups, form submissions) 

Recipients of the Personal Data 

Your data may be shared with our partners that support us with email and marketing automation service providers or digital advertising. Our third-party partners may also include event management or registration service providers. 

All third parties process your data only as necessary and underwent data processing agreements. 

International Data Transfers 

Where personal data is transferred to recipients outside the European Economic Area, such transfers are conducted in accordance with GDPR requirements, ensuring adequate levels of data protection through appropriate safeguards, including adequacy decisions or Standard Contractual Clauses. 

How Long We Keep Your Data 

We retain your data only for as long as needed for the purposes described above or until you withdraw consent or object to processing. After this period, your data will be securely deleted or anonymized.  

Your Rights as Data Subject 

Under the GDPR, you have the right to: 

• Right of access to personal data; 

• Right to rectification of inaccurate or incomplete data; 

• Right to erasure (“right to be forgotten”); 

• Right to restriction of processing; 

• Right to object to processing; 

• Right to data portability; 

• Right to withdraw consent at any time (where consent is the legal basis of processing). 

For any questions or concerns regarding this notice or the processing of personal data, please contact: privacy@piano.io